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Digital Transformation

Automating Technology Services Operations

For business decades past, IT has been the team responsible for providing access to technology....

Ent Enhances IT Management With ServiceNow ITSM, ITOM Solution

Ent Credit Union and Veracity launched a new platform called EntAssist, built on ServiceNow using...

USITC Builds for the Future with New ServiceNow Solution

The Quick Hits

After outgrowing the capabilities of its previous system, Veracity worked with the...

Features and Products to Expect from ServiceNow’s Vancouver Release

The beginning of August brought early availability to the latest release of the Now Platform from...

The Right Way to Go Out of the Box with ServiceNow

For those businesses whose processes fitwithin ServiceNow’s out-of-the-box (OOTB) capabilities,...

How to Know Whether Your Project is a Go

One of the most stressful points in a project lifecycle happens weeks before anything is actually...

Insights and Takeaways from ServiceNow Knowledge 2023

A handful of Veracity experts were among the 24,000 members of the ServiceNow universe who...

A Q&A With ChatGPT About the Future of Artificial Intelligence

It feels like we’ve been talking about artificial intelligence (AI) for years, and that’s because...

Developing an Insurance Firm's Framework for Growth

To ensure that a global insurance company could effectively optimize its investments, Veracity...

Pitfalls to Avoid Before Building a ServiceNow Custom Application

If your business leverages processes that align to the out-of-the-box ServiceNow platform, that’s...