Experts in Process & Automation Services 

Begin to work smarter instead of just harder. 

At the rate that business evolves, companies must simultaneously manage today and prepare for tomorrow. Veracity’s process and automation services allow organization to both operate effectively today and grow in maturity and sophistication to be ready for tomorrow. 

How We Work:

Our Proven Process



We start by understanding our clients’ business challenges and needs at a deeper level to then apply the right skillsets, methodologies, and tools to achieve a successful engagement outcome. 


We work collaboratively to prepare for and initiate the engagement so that all stakeholders are on the same page regarding the project’s goals, objectives, and expected outcomes. 


We consult, perform activities, and produce the deliverables needed to achieve the desired outcome, ensuring transparency and alignment throughout the engagement.


Our commitment to success means that we focus on achieving the objectives and outcomes of the engagement, equipping our clients with the tools they need for both immediate success and continued growth, even if our direct services conclude.

Our Process & Automation Capabilities

Instead of solely looking at adding to your workforce, it’s important to identify how your systems can work harder so your people can work smarter.

Future-State Roadmapping

No one makes business decisions only thinking about the present. While you need processes that make you more efficient now, they also must grow and evolve as your company does. Our teams work with you to define and execute an optimization strategy to achieve the desired outcomes, reduces defects and costs, and reaches your goals.
Strategic roadmapping
Current-state assessments and future-state considerations
Journey mapping


Strategy & Innovation

As a Premier ServiceNow Partner, we use the ServiceNow platform to help you automate your processes and workflows across the enterprise. Between ServiceNow’s technology and our business expertise, we deliver digital workflows, drive efficiencies, and optimize operations that create great employee experiences and unlock productivity. And while we are a ServiceNow partner, we area also technology agnostic, with expertise across Microsoft and other platforms.
ServiceNow Now Platform and O&M implementations
Microsoft Azure Logic Apps and Power Automate expertise
Microsoft Data Factory and SSIS capabilities

Technology Automation

Instead of solely looking at adding to your workforce, it’s important to identify how your systems can work harder so your people can work smarter. Our automation services leverage technologies like Robotic Process Automation (RPA), Intelligent Business Process Automation (iBPA), and Artificial Intelligence (AI) to augment your workforce and help automate tasks across your enterprise.


Robotic Process Automation (RPA) services

Business Process Optimization (BPO) services

Training guides and facilitation 

How to Best Align to ServiceNow's OOTB Functionality

ServiceNow’s out-of-the-box (OOTB) capabilities often make the most sense for the majority of organizations. Still, some companies struggle to sync their business processes with the matching OOTB ServiceNow offerings and workflows. How can they better sync their processes and ServiceNow's offerings? The answer can come down to three pieces of advice.


Read More

Why Veracity

We specialize in optimizing business performance and navigating change. 

Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives and drive results. Our 100+ consultants collaborate as an extension of your team to do what’s right for you. 



ServiceNow Partner


Years Consulting with Clients


Ready to transform your business?

Veracity’s client-centric approach allows us to examine challenges and develop solutions that are tailored to their specific business. Fill out the form to get in touch with one of our experts to see how we can help position you for success both now and in the future.


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