Experts in Process & Automation Services 

Begin to work smarter instead of just harder. 

At the rate that business evolves, companies must simultaneously manage today and prepare for tomorrow. Veracity’s process and automation services allow organization to both operate effectively today and grow in maturity and sophistication to be ready for tomorrow. 

How We Work:

Our Proven Process

 

1-3-01
01
Align

We start by understanding our clients’ business challenges and needs at a deeper level to then apply the right skillsets, methodologies, and tools to achieve a successful engagement outcome. 

1-3-02
02
PLAN

We work collaboratively to prepare for and initiate the engagement so that all stakeholders are on the same page regarding the project’s goals, objectives, and expected outcomes. 

1-3-03
03
Deliver

We consult, perform activities, and produce the deliverables needed to achieve the desired outcome, ensuring transparency and alignment throughout the engagement.

1-3-04
04
Transition

Our commitment to success means that we focus on achieving the objectives and outcomes of the engagement, equipping our clients with the tools they need for both immediate success and continued growth, even if our direct services conclude.

Our Process & Automation Capabilities

Instead of solely looking at adding to your workforce, it’s important to identify how your systems can work harder so your people can work smarter.

Future-State Roadmapping

No one makes business decisions only thinking about the present. While you need processes that make you more efficient now, they also must grow and evolve as your company does. Our teams work with you to define and execute an optimization strategy to achieve the desired outcomes, reduces defects and costs, and reaches your goals.
 
\\\\\\\\\\\\\\\\\\\\\
 
Strategic roadmapping
Current-state assessments and future-state considerations
Journey mapping

 

Strategy & Innovation

As a Premier ServiceNow Partner, we use the ServiceNow platform to help you automate your processes and workflows across the enterprise. Between ServiceNow’s technology and our business expertise, we deliver digital workflows, drive efficiencies, and optimize operations that create great employee experiences and unlock productivity. And while we are a ServiceNow partner, we area also technology agnostic, with expertise across Microsoft and other platforms.
 
\\\\\\\\\\\\\\\\\\\\\
 
ServiceNow Now Platform and O&M implementations
Microsoft Azure Logic Apps and Power Automate expertise
Microsoft Data Factory and SSIS capabilities

Technology Automation

Instead of solely looking at adding to your workforce, it’s important to identify how your systems can work harder so your people can work smarter. Our automation services leverage technologies like Robotic Process Automation (RPA), Intelligent Business Process Automation (iBPA), and Artificial Intelligence (AI) to augment your workforce and help automate tasks across your enterprise.

 
\\\\\\\\\\\\\\\\\\\\\
 

Robotic Process Automation (RPA) services

Business Process Optimization (BPO) services

Training guides and facilitation 

How to Best Align to ServiceNow's OOTB Functionality

ServiceNow’s out-of-the-box (OOTB) capabilities often make the most sense for the majority of organizations. Still, some companies struggle to sync their business processes with the matching OOTB ServiceNow offerings and workflows. How can they better sync their processes and ServiceNow's offerings? The answer can come down to three pieces of advice.

 

Read More

Why Veracity

We specialize in optimizing business performance and navigating change. 

Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives and drive results. Our 100+ consultants collaborate as an extension of your team to do what’s right for you. 

150+
Experts

PREMIER

ServiceNow Partner

15+

Years Consulting with Clients

 

Ready to transform your business?

Veracity’s client-centric approach allows us to examine challenges and develop solutions that are tailored to their specific business. Fill out the form to get in touch with one of our experts to see how we can help position you for success both now and in the future.

THE LATEST FROM VERACITY

Learn from our experts, gain insights and follow current trends in technology and business strategy right here in our blog and newsroom. Subscribe to get the latest from Veracity delivered straight to your inbox.
4 min read

Ent Enhances IT Management With ServiceNow ITSM, ITOM Solution

Oct 11, 2023 by Kevin Smith

Ent Credit Union and Veracity launched a new platform called EntAssist, built on ServiceNow using ITSM and ITOM, to...
2 min read

USITC Builds for the Future with New ServiceNow Solution

Aug 30, 2023 by Kyle Davis

The Quick Hits

After outgrowing the capabilities of its previous system, Veracity worked with the US International...
3 min read

Features and Products to Expect from ServiceNow’s Vancouver Release

Aug 16, 2023 by Alex Echavarria

The beginning of August brought early availability to the latest release of the Now Platform from ServiceNow:...