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Utilities of Tomorrow Start with Intelligence at the Customer’s Fingertips

When Thomas Edison invented the light bulb, electricity became an instant commodity, and the utility industry was born. Established to power and connect communities, schools, parks, libraries and homes, the utility industry should be a pioneer in customer service and deliver unparalleled experiences. 

Scale with a Center of Excellence

Whether it's investing in a new technology or revamping an outdated business process, more often...

Modernizing Federal IT Systems

2020’s cyclone of seismic challenges impacted our nation’s federal agencies, which provide...

RPA: It's a mindset

Robotic Process Automation (RPA) is not just a technology solution; it is a mindset. An...

How to Swim in RPA Without Drowning

You wouldn’t dive in the deep end of a pool without first learning how to swim. Unfortunately,...

The Abc's of RPA

Time. It’s the most important commodity we have, yet it’s often the first sacrificed. From...

National tech day: our predictions for what's ahead

National Technology Day recognizes the ways in which technology changed the world and looks...

Why do I need professional software testing?

Turns out you really can learn a lot from a dummy.

CASE STUDY: Change Management - Insurance Provider EPMO Intake Process

CHALLENGES

As a nonprofit provider of medical and dental plans for federal employees, this large...

Pandemic can’t slow growth for local IT firm

Overland Park, Kansas – Despite an unquestionably challenging year for business, one Overland...