We take a flexible, collaborative, and client-centric approach to help companies examine their challenges, develop plans, and deliver tailored solutions to drive results. Here’s how we do it. 

How We Work:

Our Proven Process



We start by understanding our clients’ business challenges and needs at a deeper level to then apply the right skillsets, methodologies, and tools to achieve a successful engagement outcome. 


We work collaboratively to prepare for and initiate the engagement so that all stakeholders are on the same page regarding the project’s goals, objectives, and expected outcomes. 


We consult, perform activities, and produce the deliverables needed to achieve the desired outcome, ensuring transparency and alignment throughout the engagement.


Our commitment to success means that we focus on achieving the objectives and outcomes of the engagement, equipping our clients with the tools they need for both immediate success and continued growth, even if our direct services conclude.


As both a ServiceNow Premier Partner and a business and technology consultancy, we have a deep understanding of the platform and are able to tailor the solution to meet your specific needs. And our work has earned a perfect customer satisfaction score.

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Program & Project Management

Plenty of otherwise good projects fail because the right people and programs aren’t in place to run them. Veracity’s experts deliver projects that are on time, on budget, and high quality by helping you develop the necessary structure, procedures, methods, and support mechanisms to seamlessly engrain your systems and processes into your business.

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Testing & Quality Assurance 

Your technology and systems should work just as well a year in as they do on day one. Veracity’s testing, quality assurance, and outcome experts help you save time and money long term by rigorously testing your technology and systems to guarantee all of the features and functions are operating how they should. 

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Strategy & Change Management

Veracity’s consultants position your business at the forefront of an evolving landscape, providing strategies and solutions that ensure you stay ahead. From building a strategic roadmap to helping your business evolve with your systems, we work as an extension of your team every step of the way to keep you operating effectively at the forefront of change. 

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Infrastructure & Integration

Your infrastructure should be more than the sum of its parts, including the essential architecture that binds it all together. Our team ensures not only that each solution works, but that all your solutions work as one. We approach your IT infrastructure and integrations holistically to both take advantage of new technologies and tailor the right solutions to your specific needs and growth goals.

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Process & Automation

Instead of solely looking at adding to your workforce, it’s important to identify how your systems can work harder so your people can work smarter. Veracity’s process and automation services allows organizations to both operate effectively today and grow in maturity and sophistication to be ready for tomorrow.

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USDA's License to Upgrade

Replacing 2.2M paper files, sunsetting seven systems, and shrinking a process timeline from 60 days to 30 minutes. 

See how we accomplished all of the above for the USDA by developing a custom application on the ServiceNow platform. 

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We specialize in optimizing business performance and navigating change. 

Our experienced team of strategic thinkers, solution experts, and problem solvers partner with both commercial brands and government agencies to impact processes and technology while driving business results. We are a certified women-owned (WBE), LGBTE, and Native American-owned (MBE) business and we lead with our values, bringing a higher level of transparency and curiosity to every engagement.


Learn from our experts, gain insights, and follow current trends in technology and business strategy right here in our blog and newsroomSubscribe to get the latest from Veracity delivered straight to your inbox.  

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