Travis Goodsell

Modernizing Federal IT Systems

2020’s cyclone of seismic challenges impacted our nation’s federal agencies, which provide crucial programs and services across the full spectrum of citizenry and industry.

Make the move from legacy ITSM solutions to ServiceNow best practices

Change is never easy, particularly within an organization. However, even when it’s hard, change...

The golden rules of customer service - Veracity Consulting

Treat others how you’d want to be treated. Yes, it’s the golden rule we all learned as children,...