This month, Veracity celebrates 19 years in business, and during that time, we have remained focused on helping clients achieve successful outcomes from their technology investments.
From enterprise upgrades to service automation and platform optimization, we have consistently delivered results that reduce risk, accelerate delivery, and drive value.
Over the years, we have seen one trend remain consistent: technology alone does not solve problems. Strategy, experience, and execution do.
That is why we created Veracity Support Services, or VSS — a solution designed to help clients fully harness the power of ServiceNow. Whether it is backlog reduction, post-implementation support, catalog usability, or CMDB cleanup, VSS meets you where you are and takes you where you need to be.
One of our standout engagements in 2025 has been our work with one of our enterprise clients— a project that began in June and has continued to grow in both scope and impact.
Here is what we have accomplished together:
This level of engagement is exactly what VSS was built for: client-specific, outcome-driven transformation.
Why Clients Choose VSS
When you work with Veracity, you are working with a team that brings:
- Client Success Management
- Senior Solutions and Business Process Consultants
- Certified ServiceNow Experts
- Change Management Specialists
- Ability to Blend Onshore and Offshore Teams
- A focus on delivering for outcomes, not just effort
We are proud to be woman and Native American-owned— and we bring those values of integrity, inclusion, and excellence into every engagement.
Let’s Get to Work
Whatever your ServiceNow needs include, our approach remains the same: Listen deeply. Act strategically. Deliver decisively.
If you are looking for a partner to help you get the most from your technology investments — especially during times of change — let’s talk.
Visit us at veracityit.com or reach out directly to schedule a discovery session.
